Conditions of Use

AOS GmbH
Kaerntner Strasse 155, 8053 Graz, Austria / Europe
CEO: Stefan Haider
Tel: +43-(0)316-822 104 15, Fax: +43-(0)316-822 104
e-mail: office@aos.cc, Internet: http://www.aos.cc
FN 323936 b, UID-Numero: ATU65052916

General terms and conditions

1. Scope

The following T&Cs apply to all orders placed via our online shop.

2. Contractual partner, formation of contract

The purchase contract is concluded with AOS GmbH.

The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Contract language, saving of the contract text
The languages available for concluding the contract are German and English.

We save the text of the contract and forward the order data and our T&Cs to you by e-mail. The text of the contract cannot be accessed via the internet for security reasons.

4. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.

You are entitled to collect your order from AOS GmbH, Kärntner Strasse 155 , 8053 Graz, Österreich during the following hours of business: Montag bis Freitag von 9:00 Uhr bis 12:00 Uhr und 14:00 bis 18:00 Uhr außer an Feiertagen. Bitte informieren Sie uns spätestens zwei Werktage vor Ihrer Abholung, damit wir die Ware aus unserem Lager bereitstellen können. Sie können hier auch mit EC-Karte und PIN bezahlen..

5. Payment

The following payment methods are basically available in our online shop:

Advance payment
If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Raiffeisen-Landesbank Steiermark, Account Name: AOS GmbH
SWIFT or BIC: RZSTAT2G, IBAN: AT173800000005190608

Cash on delivery (COD)
You will directly pay the purchase price with the deliverer. Additional cost of 3,50 Euro (Austria) or 4,50 Euro (Germany) will apply. 

Credit Card
With the submission of the order, you are sending us your credit card details at the same time. 

After your identification as the legal cardholder, directly after the order, we will ask your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company and charged to your card.

PayPal
During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.
Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process. 

SOFORT Online Bank Transfer
After placement of the order, you will be forwarded to the online SOFORT GmbH website. In order to pay the invoice amount via SOFORT, you must have an online banking account with PIN/TAN process for participating in SOFORT, identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction will be carried out by SOFORT and debited to your account directly thereafter.

Cash payment on collection
You pay the invoice amount in cash on collection.

6. Retention of title

The goods shall remain our property until full payment is made.

7. Vouchers

Vouchers can be used only once. Can't be applied on clearance items and gift-certificates. Can't be ussed with other vouchers. Vouchers can not be converted into cash. Gift Certificates (cash vouchers) will be sent to you by postal service.

8. Damage during delivery

If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.

9. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.

10. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents

  • for injury to life, limb or health
  • for deliberate or grossly negligent breach of duty
  • for guarantee commitments, where agreed
  • towards consumer.

Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

11. Code of conduct

We have submitted to the following codes of conduct:
Trusted Shops Qualitätskriterien
http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf

12. Online dispute resolution
The European Commission provides a platform for online dispute resolutios (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. Consumers have the possibility to use this platform for resolving their disputes. 
In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we are obliged to participate in dispute settlement proceedings before a consumer dispute resolution body. The competent body in this matter is: Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburgerstraße 8, 77694 Kehl am Rhein, Germany, www.verbraucher-schlichter.de. We will participate in a dispute settlement procedure before this authority.

13. Place of Jurisdiction

Graz, Austria / Europe


The Terms and Conditions have been prepared with the Trusted Shop's Legal Text Generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

AOS GmbH - www.aos.cc (c) 2018